Product Management

• Strategy, requirements & roadmap

• Ideation & market feedback

• Build/buy/partner assessments

• User experience/user interface design

• Business and IT coordination

• Marketing & adoption planning

 

Business Process Design

• Lean Six Sigma process implementation

• Continuous process improvement

• IT service management design & implementation

• Balanced scorecard design & implementation

• DMAIC/DMADV (design, measure, analyze, improve/design, control/verify)

 

Project & Program Management / Agile

• PMO set up and ongoing operations

• Overall project management (scope, resources, budget, activities, etc.) 

• Project plan creation & maintenance

• Backlog management and burn down

• Issue and risk management

 

Unified Communications

• Use case development and review

• Business case and ROI

• Assess environment & readiness

• Assess utilization

• Drive usage & adoption

• Technical & organization optimization

 

Requirements Gathering and Analysis

• Requirements discovery & elicitation

• Requirements analysis & feasibility

• Manage requirements traceability

• Personas, user stories, mockups & prototypes

• Maintenance and change control

 

Market Opportunity Assessment

• Market research

• Competitive analysis

• Revenue estimation

• Market opportunity sizing/estimation

 

Business Case Development

• Business case creation/validation

• Build/buy/partner assessments